Transform your balcony or terrace into a thriving garden. Perfect for Birmingham flats and compact city spaces across the UK.
Tell us about your space and we'll help you create the perfect compact garden.
Effective Date: 7 November 2025
UrbanBloom ("we", "our", "us") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
UrbanBloom is the data controller responsible for your personal data. You can contact us at privacy@urbanbloom.co.uk.
We collect the following personal data:
We process your personal data for the following purposes:
We process your data based on:
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically up to 3 years from your last interaction with us.
We do not sell your personal data. We may share data with trusted service providers who assist us in operating our website and conducting our business, all subject to confidentiality obligations.
Under UK GDPR, you have the right to:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Our website uses cookies. Please see our Cookie Policy for detailed information.
Your data is stored and processed within the UK. Any international transfers will be protected by appropriate safeguards.
For privacy concerns, contact privacy@urbanbloom.co.uk. You have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Effective Date: 7 November 2025
By accessing UrbanBloom's website and services, you agree to be bound by these Terms of Service and all applicable UK laws and regulations.
UrbanBloom provides information, advice, and resources related to urban gardening, balcony gardening, and compact hydroponic systems for UK residents.
You agree to:
All content on this website, including text, graphics, logos, and images, is the property of UrbanBloom and protected by UK copyright law.
Our services are provided "as is" without warranties of any kind. We do not guarantee specific gardening results.
To the fullest extent permitted by UK law, UrbanBloom shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of revised Terms.
For questions about these Terms, contact legal@urbanbloom.co.uk.
Effective Date: 7 November 2025
In accordance with the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of purchase without giving any reason.
The 14-day cancellation period begins on the day you receive the goods or, in the case of digital services, the day the contract is entered into.
To cancel your order, please send a clear statement to refunds@urbanbloom.co.uk including:
We will process your refund within 14 days of receiving your cancellation notice. Refunds will be issued using the same payment method used for the original transaction.
If you have received physical goods, you must return them within 14 days of notifying us of your cancellation. You will be responsible for the cost of returning goods unless they are faulty or not as described.
The right to cancel does not apply to:
If goods are faulty or damaged, please contact us immediately at refunds@urbanbloom.co.uk. We will arrange for repair, replacement, or refund as appropriate under UK consumer law.
For refund enquiries, email refunds@urbanbloom.co.uk.
Effective Date: 7 November 2025
Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience.
We use cookies for:
Essential Cookies: These cookies are necessary for the website to function properly, including remembering your cookie consent preferences.
Analytics Cookies: We use these to understand how visitors interact with our website, helping us improve user experience.
Functional Cookies: These enable enhanced functionality and personalisation.
We may use third-party services that set cookies on our website, such as analytics providers. These third parties have their own privacy policies.
You can control and manage cookies through your browser settings. Most browsers allow you to:
Our use of cookies complies with the Privacy and Electronic Communications Regulations (PECR) and guidance from the Information Commissioner's Office (ICO).
Your cookie preferences are stored for 12 months. After this period, we will ask for your consent again.
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.
For cookie-related enquiries, contact cookies@urbanbloom.co.uk.
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